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Frequently Asked Questions
How much does Transcribe cost?
What languages does Transcribe support?
How secure is my data when I use Transcribe?
What is the difference between Automatic Transcription and Self Transcription?
How much does Automatic Transcription cost?
Does Transcribe automatically convert audio to text?
What audio and video formats does Transcribe support?
How fast will I be able to get my transcriptions back?
How do I get Transcribe to work offline?
Do I need a special microphone to use Transcribe's dictation engine?
Keyboard Shortcuts
Do you offer a free trial?
Why don't you charge a flat fee for Automatic Transcription?
Data Retention Policy
What payment methods do you support?
Why don't you charge a one-time fee for Transcribe instead of an annual license?
Does Transcribe support team/group accounts?
How do I export the transcribed text?
Where does the editor store my work?
Can I transcribe a video file?
How do I cancel my account?
How do I get the full transcript in automatic transcription?
I have a media file that is in a format you don't support. What do I do?
Am I eligible for discounts when I purchase multiple licenses under a group?
What is your refund policy?
What punctuation commands does dictation support?
How do I use the dictation feature?
Why am I restricted to a 1-min preview of automatic transcription?
Does Transcribe work with a foot pedal?
I accidentally deleted my transcription in the editor - is there an undo option?
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General
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