Help Center

Frequently Asked Questions

• How much does Transcribe cost?
• What languages does Transcribe support?
• How secure is my data when I use Transcribe?
• What is the difference between Automatic Transcription and Self Transcription?
• How much does Automatic Transcription cost?
• Does Transcribe automatically convert audio to text?
• What audio and video formats does Transcribe support?
• How fast will I be able to get my transcriptions back?
• How do I get Transcribe to work offline?
• Do I need a special microphone to use Transcribe's dictation engine?
• Keyboard Shortcuts
• Do you offer a free trial?
• Why don't you charge a flat fee for Automatic Transcription?
• Data Retention Policy
• What payment methods do you support?
• Why don't you charge a one-time fee for Transcribe instead of an annual license?
• Does Transcribe support team/group accounts?
• How do I export the transcribed text?
• Where does the editor store my work?
• Can I transcribe a video file?
• How do I cancel my account?
• How do I get the full transcript in automatic transcription?
• I have a media file that is in a format you don't support. What do I do?
• Am I eligible for discounts when I purchase multiple licenses under a group?
• What is your refund policy?
• What punctuation commands does dictation support?
• How do I use the dictation feature?
• Does Transcribe work with a foot pedal?
• Why am I restricted to a 1-min preview of automatic transcription?
• I accidentally deleted my transcription in the editor - is there an undo option?

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