Here's a quick independent test to find out if Chrome is configured correctly for dictation to work:
If the voice search doesn't work on Google.com, that could indicate that your microphone isn't being recognized by your browser. Chrome and Transcribe do not require any special microphones or headphones. Please ensure that your microphone is plugged in to the right port, audio input levels are set to the right levels in your computer's audio settings and the audio feed is not being used by another running program.
If the voice search does work on Google.com, but the dictation feature still doesn't work on Transcribe, or the dictation engine frequently disconnects, it could be due to the following reasons:
If none of these work, please see the last question/answer in the Troubleshooting section for information on how to get in touch with us. We can help debug the issue further.